Terms and Conditions

1. Payment - We accept the following forms of payment:

Credit Cards: Visa, MasterCard, American Express

We Also accept money orders or checks in advance.
Allow 10 working days for checks to clear the bank.

2. Security THIS IS A SECURE SITE. Before any private information is sent to Akron Novelty Merchandise,
you will be transferred to our SECURE SERVER to ensure your transaction is safe & secure.
3. Return Policy
If you are dissatisfied with the merchandise you have purchased from us you may return the items.
Provided you follow these guide lines.
Merchandise must be returned in the same condition and in the original packaging and full units as purchased.
Refunds will be made on merchandise only, not on shipping or handling fees.
You must notify us about merchandise you want to return within 10 days of invoice date.
We must have return merchandise back to our warehouse within 20 days of invoice date.

Refunds will be made on merchandise only not on shipping fees.
The refund amount will be issued within 3 days of our receiving the merchandise at our warehouse.

You will need to include with the returned merchandise.
1. A copy of the invoice or packing slip.
2. Your name if not on invoice.
3. Contact phone number.

4. Shortages & errors
All claims for shortages and errors must be made within 10 days
of invoice date.

5. Shipping Charges
There will be a $15.00 handling fee on orders of $100.00 to $199.00 and free shipping on orders of $200.00 or more.

We ship to contiguous United States only.
We regret we cannot accept orders from customers outside of the contiguous United States.

We have a $100.00 minimum order.
If you have any questions you may call us at 1-(330) 809-0838
Or toll free at 1-(866) 289-8819
Business hours
M-F 9:00AM- 4:00PM

Eastern Time