1. Payment - We accept the following forms of payment:
Credit Cards: Visa, MasterCard, American Express
We Also accept money orders or checks in advance.
Allow 10 working days for checks to clear the bank.
2. Security THIS IS A SECURE SITE. Before any private information is
sent to Akron Novelty Merchandise, you will be transferred to our SECURE SERVER
to ensure your transaction is safe & secure.
To verify that this is a secure website click on the "Trust Wave" icon at the bottom of the page.
3. Return Policy If you are dissatisfied with the merchandise you have purchased from us you may return the items. Provided you follow these guide lines.
Merchandise must be returned in the same condition and in the original packaging and full units as purchased.
Refunds will be made on merchandise only, not on shipping or handling fees.
You must notify us about merchandise you want to return within 10 days of invoice date. We must have return merchandise back to our warehouse within 20 days of invoice date.
Refunds will be made on merchandise only not on shipping or handling fees. The refund amount will be issued within 3 days of our receiving the merchandise at our warehouse.
You will need to include with the returned merchandise. 1. A copy of the invoice or packing slip. 2. Your name if not on invoice. 3. Contact phone number.
4.Shortages & errors
All claims for shortages and errors must be made within 10 days
of invoice date.
5.Shipping & Handling Fee
Click on shipping to check rates for your area.
Shipping prices apply to contiguous United States only.
We regret we cannot accept orders from customers outside of the contiguous United States.
We have a $50.00 minimum order.
There will be a $7.50 handling fee added to orders from $50.00 to $99.99
There is no handling fee on orders $100.00 and over.
Orders from $100.00 to $199.99 receive a 5% discount. Orders $200.00 and over receive 10% discount
The shipping percentage rates are approximate charges.
These charges may be adjusted up or down according to size and weight of carton.
Shipping charges will be actual UPS ground rates, and will apply to all orders.
If you have any questions you may call us at 1-800-289-8819 or 330-376-8819 Business hours M-F 8:30AM - 5:00PM Sat 8:30AM - 12:00PM Eastern Time